服務條款

服務條款 / Terms of Service

2026年11月11日（Asia/Hong Kong）

11 November 2026 (Asia/Hong Kong)

3.1 營運者身分 / Operator identity

本官方網站及 MEGASTORE 網上商店由 Megahertz Production Company Limited（本公司）營運。商店名稱為 MEGASTORE。官方網站為 https://www.megahertz.com.hk。

The official website and the MEGASTORE online store are operated by Megahertz Production Company Limited (the “Company”). The shop name is MEGASTORE. The official website is https://www.megahertz.com.hk.

3.2 同意條款 / Agreement to these terms

使用本網站或商店，即表示顧客同意受本條款約束。

Use of the website or store constitutes the customer’s agreement to these terms.

3.3 商品與價格 / Products and prices

網站及商店上的商品與價格以港元（HKD）標示。

Products and prices on the website and store are stated in Hong Kong dollars (HKD).

3.4 訂購與付款 / Orders and payment

顧客可使用現時已提供的付款方式，包括 Shopify Payments（信用卡／Shop Pay），以及人手處理的 PayMe 及轉數快（FPS）。

Customers may use the payment methods currently offered, including Shopify Payments (credit card / Shop Pay), and manual PayMe and FPS (轉數快).

就人手處理的付款方式而言，顧客須先落單，然後付款並上載付款證明；本公司只會在核實付款後才確認訂單。未付款的訂單可能被取消。就轉數快／PayMe 而言，現時訂單後的說明要求顧客於兩小時內完成付款，並透過 https://www.megahertz.com.hk/upload-payment-proof 上載付款證明。

For manual payment methods, the customer places the order first, then pays and uploads proof of payment. The Company confirms the order only after the payment has been verified. Unpaid orders may be cancelled. For FPS / PayMe, the current post-order instructions ask the customer to complete payment within two hours and to upload proof of payment at https://www.megahertz.com.hk/upload-payment-proof.

3.5 運送與退換貨 / Shipping and returns

運送安排請參閱本商店「運輸條款／Shipping Policy」，包括第 1.3 條所列的現時送貨或取件方式。結帳不另收取運費；運費由顧客向順豐於收件時以到付方式支付。退換貨安排請參閱本商店「退換貨政策／Return and Exchange Policy」。

Shipping arrangements are as set out in the store’s Shipping Policy, including the present delivery and pickup methods listed in clause 1.3. No shipping fee is charged at checkout; the customer pays the shipping fee to SF Express upon delivery (collect on delivery). Returns and exchanges are as set out in the store’s Return and Exchange Policy.

3.6 門票特別規則 / Special rule for tickets

門票的退換規則以本商店「退換貨政策／Return and Exchange Policy」第 2.3 條為準：已售出門票不可退款，亦不可更換，但如活動由主辦單位取消或改期則除外；在該等情況下，相關安排將另行公布。

The special rules for tickets are as set out in clause 2.3 of the store’s Return and Exchange Policy: sold tickets are non-refundable and non-exchangeable, except if the event is cancelled or rescheduled by the organiser, in which case the relevant arrangements will be announced.

3.7 聯絡 / Contact

顧客服務可以英文或中文提供。服務時間為平日上午 10:00 至下午 7:00；週末休息。聯絡電郵為 info@megahertz.com.hk，WhatsApp 為 +852 5460 0426。其他聯絡資料見本商店「聯絡資訊／Contact Information」。

Customer service is available in English and Chinese. Service hours are weekdays from 10:00 am to 7:00 pm; closed on weekends. The customer email is info@megahertz.com.hk, and WhatsApp is +852 5460 0426. Further contact details are set out in the store’s Contact Information.

3.8 適用法律與司法管轄 / Governing law and jurisdiction

本條款受香港法律管轄，並由香港法院管轄。

These terms are governed by the laws of Hong Kong, and the courts of Hong Kong have jurisdiction.

3.9 條款修訂 / Changes to these terms

本公司可修訂本條款，並在網站上公布經修訂的版本。

The Company may change these terms and post the revised version on the website.